Your jobs are yours.

Plumbo is built to keep your business on your phone. This page says what that means in practice.

What stays on your phone

Jobs, customers, notes, photos, quotes, invoices, payments, signatures, your price book and your business details are stored on your device. There is no server copy of this data unless you turn on Backup.

Voice notes are turned into text by your phone's on-device speech recognition. Plumbo reads your notes on the device too. Audio is not sent to us.

Backup (optional)

If you turn on Backup in Settings, you sign in with Apple and your jobs and price book are copied to Google Firebase (Cloud Firestore) under your account, so you can restore them on another phone. Only your account can read them. Photos are not backed up. You can delete your account and the backup from Settings at any time.

Crash reports

Plumbo uses Firebase Crashlytics to receive reports when the app crashes. A report holds technical details such as the device model, system version and where in the app the crash happened. It does not include your jobs or customers.

Purchases

Subscriptions are handled by the App Store. We don't receive your payment details.

What we don't do

The app has no advertising and no tracking. We never sell or share your data.

Your customers' information

Details you enter about your customers stay with you, under the same rules as the rest of your data. Plumbo doesn't contact your customers; quotes and invoices go out only when you send them.

Export and deletion

Settings › Export all my data gives you everything as spreadsheets and PDFs. Deleting the app removes the data on your phone; deleting your Backup account removes the copy in the cloud.

This website and the early-access list

If you join the early-access list on plumbo.app, we keep your email address, your answers to the short questions (such as your role, your phone and what you think of the price), the page language, the link or ad that brought you, and a record of your consent: the time, your IP address and your browser.

We use them to email you when Plumbo launches (and product news only if you ticked that box), and to learn which plumbers Plumbo is for. Every email has an unsubscribe link. To have everything deleted, write to support@plumbo.app.

The services involved are Vercel (hosting), Google Firebase (storage), Kit (email), PostHog (visit statistics without cookies) and Cloudflare Turnstile (spam check). If you arrive from an ad on Google, Meta or Reddit, that platform's tag tells us whether the visit led to a signup. Your data may be stored in the United States.

Contact

Questions about privacy: support@plumbo.app.